NOW LIVE! This system was built to streamline our service/repairs and to minimize frequent status update calls and texts, this is a Repair Status Tracker we built! it shows the first 10 Open Repair Orders and their status, if you DO NOT see your ticket number displayed, that means it is still in the queue and once we pull your ticket, it will show below! You will see the Service ID Number that is your Claim ID assigned at drop off, you will then see the Status column, etc…. - don’t worry your personal information such as name, addresses, phone numbers etc… are NOT shown here, that is shown in our admin only portal!
This system is updated frequently through out the day, keep in mind we can’t always update it right away so there could be at-least at times a 24 hour delay - We also are implementing an equipment tracker database that will log a photo of your equipment and the model/serial numbers of it. Please remember to give us feedback on the new system! We Appreciate your patience!

